I was introduced to a new website that prevented me from getting any work done at all today. (Even without the site, there would have been no shortage of other reasons I didn't do any work today.) Not Always Right is a very funny compendium of stories from people who work in service jobs. After a brief sampling, you will surely agree that the customer is NOT always right.
Not Always Right put me in mind of my never-ending assortment of customer service jobs. I have been a fast food worker, a dishwasher, a movie theater usher, a telemarketer and a salesman of shoes, waterbeds, cutlery and housewares. And that's just the jobs where I dealt directly with the public. But when I think of stories that are difficult to believe, there is one workplace that stands apart from the rabble.
I have a million stories from that place, but this is my favorite. A man came in one day and growled, "I'd like to see the manager, please." I both dreaded and anticipated hearing that phrase, because although I would be putting up with some nonsense, there was a chance I'd get a good story out of it. Like I did this time.
The man tossed a tape on the counter and yelled, "I rented this movie for my daughter's Sweet Sixteen party! I get it home and put it in, and it's about LESBIANS!" I looked at the tape. The man had rented The Incredibly True Adventures of Two Girls In Love. "I want my money back!" he continued. "It's misleading...it never says anything about it being about lesbians on the box!" I muffled my laughter long enough to remind him that the title was The Incredibly True Adventures of Two Girls In Love. "Well yeah," he said. "But it doesn't say WITH EACH OTHER!"