What can Brown do for me? Nothing! I’ve had it with them and their unkempt longhair drawing on an imaginary whiteboard. I have two ridiculous UPS stories to share.
Last week I ordered vacuum bags from Amazon. Normally packages from Amazon are left leaning against my apartment door, no signature required. But for some reason they required a signature on this valuable box of vacuum bags valued at $6.99 and attempted to deliver it three days in a row at 10:30am. Naturally, since I have one of those job thingys, I was not present. I was annoyed that they would require a signature for such an item, but the local UPS depot was not far from my home, so I just decided I’d pick it up on Saturday.
Or so I thought.
Apparently the UPS depot is only open on Monday to Friday from 8-6. Now, maybe it’s just me. But I would think that if someone was unable to receive a package that UPS tried to deliver during business hours, that they would also not be able to come retrieve it personally during business hours. So I was rather stuck. They wouldn’t deliver the package again, and I couldn’t go pick it up. The only available option? Having the package redirected to another address. For a tidy fee of $6.
So in the end I paid $12.99 for a $6.99 box of vacuum bags and got them a week late. Still, that’s not as ridiculous as this next story.
My friend Becky also ordered something from Amazon that was to be delivered by UPS. On the day the package was supposed to arrive, she received an email that said her shipping address was invalid and that they needed clarification of the address before they shipped her item. Becky knows her own address, and naturally she called to tell them so. UPS helpfully informed her that if she wished to have the package redelivered, she merely needed to provide the number on the postcard she would soon be getting in the mail. “So let me get this straight,” Becky said. “You can send me a postcard telling me that my package is undeliverable…but you can’t just deliver my package?”